LesenA2Mehr Herausforderung? Zu B1

How to Pick Up a Package at Oakwood Parcel Lockers

Read step-by-step instructions and practical notices on an outdoor parcel locker terminal to learn how to collect a delivery.

Das lernst du: Am Ende dieser Aktivität kannst du ein Paket an den automatischen Paketstationen von Oakwood abholen, indem du den Anweisungen auf dem Bildschirm folgst und die Abholfrist einhältst.

Fokusmodus

LesenA2Mehr Herausforderung? Zu B1

How to Pick Up a Package at Oakwood Parcel Lockers

Read step-by-step instructions and practical notices on an outdoor parcel locker terminal to learn how to collect a delivery.

Das lernst du: Am Ende dieser Aktivität kannst du ein Paket an den automatischen Paketstationen von Oakwood abholen, indem du den Anweisungen auf dem Bildschirm folgst und die Abholfrist einhältst.

Fokusmodus

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Vor dem Lesen

Du bist an den automatischen Paketstationen von Oakwood vor dem Bahnhof, um ein Paket mit dem Code abzuholen, den du per SMS bekommen hast.

Schlüsselwörter

central kiosk: zentrales Terminal: der Bildschirm, an dem du die Abholung beginnst
pickup code: Abholcode: die sechs Ziffern, die du per SMS bekommen hast
compartment number: Fachnummer: die Nummer des Fachs, in dem dein Paket liegt
collection deadline: Abholfrist: die Zeit, die du hast, um dein Paket abzuholen

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Welcome to the Oakwood parcel lockers outside the train station. You can collect your delivery safely at any hour of the day. First, walk to the central kiosk and touch the screen to activate it. You received a pickup code by text message when your parcel arrived. Enter your six-digit code on the screen, or scan your barcode with the red scanner light.

Fragen

Frage 1:

What should you do first when you arrive at the parcel lockers?

Was musst du zuerst tun, wenn du an den Paketstationen ankommst?

Call customer support for permission.

Touch the screen at the central kiosk.

Push every door until one opens.

Wait for a courier to help you.

Fragen

Frage 2:

How can you identify your package at the kiosk?

Wie findest du dein Paket am Terminal?

Enter your code or scan your barcode.

Show an identity card to the camera.

Type your home address into the kiosk.

Insert a credit card into the payment slot.

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Next, the screen shows your compartment number and the locker door opens automatically. Walk to your open compartment and remove your package carefully. Then, push the locker door firmly until you hear a click. The screen confirms your successful pickup, but you can also print a paper receipt. Make sure the door is shut before you leave the kiosk area.

Fragen

Frage 3:

What happens immediately after the kiosk recognizes your code?

Was passiert direkt, nachdem das Terminal deinen Code erkannt hat?

The machine prints a return form.

A courier brings your box from the train station.

The screen shows your compartment number and the door opens.

You must pay a storage fee on the terminal.

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Always remember your collection deadline after you receive your message. You have three days to collect your parcel because locker space is limited. If you do not pick up your items in time, the courier returns them. If your pickup code fails or the door stays locked, call customer support. Our helpline number is printed directly below the screen for quick assistance.