Caleb, thanks for joining us. Could you briefly walk me through the most relevant project you’ve delivered recently?

Certainly, Natalie. I led a small team that rebuilt an online ordering system, with an emphasis on reducing checkout failures rather than adding new features.

What did you personally own, and how did you measure whether the change worked?

I designed the service boundaries, reviewed the implementation, and introduced error tracking. Within six weeks, failed payments dropped by 18 percent.