Emma, do you have a few minutes? I’d like your read on the repair-tracking app I’ve been putting through its paces.

Sure, Noah, but I’m on a tight clock—ten minutes, tops.

Ten minutes is plenty. Once I’ve logged a bike’s symptoms, the app proposes likely culprits and ranks them by probability.

So it’s handing down a diagnosis before you’ve even laid eyes on the bike?

Not exactly. The symptoms are just a starting point; it narrows the field as I inspect the bike, and I can override anything that strikes me as off.