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Amanda, I’ve gone through both staffing plans line by line, and the staggered schedule is the more workable of the two. The compressed one only looks tidy until you stress-test it.
I’d say that’s fair. On paper, the compressed plan wraps up sooner, but it would leave us exposed the next time receiving runs late, and that’s hardly a hypothetical.
Right, and we’ve already seen what that looks like. We’ve started earlier all week, and the morning backlog still keeps spilling into the afternoon.
Whereas the staggered plan puts real muscle behind the post-lunch window, which is exactly when outbound volume tends to peak.
It does, but it isn’t free. I’d have to ask two people to stay until seven instead of leaving at five, and that’s not a small ask.