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ScenariosC1Premium content · 5 min

Calling About API Access and Finding the Right Contact

A caller asks about sandbox credentials, technical contacts, deadlines, and current developer documentation.

Activity topic: API onboarding and support

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ScenariosC1Premium content · 5 min

Calling About API Access and Finding the Right Contact

A caller asks about sandbox credentials, technical contacts, deadlines, and current developer documentation.

Activity topic: API onboarding and support

Sign in to continue

Vocabulary in this activity

  • How can I help?
  • I can look into that.
  • May I ask whether you’re already working with Westbridge?
  • I’d appreciate it if you could
  • What’s your deadline?
  • Would you like me to include your firm’s name?

Excerpt

Sandra

Good morning, this is Sandra at Westbridge Legal. How can I help?

Justin

Hi, Sandra. I’m Justin Lee. I’m trying to reach someone about your developer portal, specifically the documentation for the client-intake API.

Sandra

I can look into that. Are you calling about access to the portal or about a technical issue with the API?

Justin

Access, primarily. The public documentation mentions a partner sandbox, but it doesn’t explain how a law firm requests credentials.

Sandra

Understood. May I ask whether you’re already working with Westbridge?

The full activity continues after this excerpt.

What you'll practice

  • Sentence-by-sentence audio
  • 21 lines to say out loud, with feedback

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Your learning path

Level: C1English for DevelopersInformation structure and cohesion (C1)

These references show the topic and skill practiced in this activity.