B1Conteúdo Premium · 5 min

Interview for a Customer Service Position

Practice describing helpful experiences and handling multiple customers during a job interview.

Tema da atividade: Customer service job interview

B1Conteúdo Premium · 5 min

Interview for a Customer Service Position

Practice describing helpful experiences and handling multiple customers during a job interview.

Tema da atividade: Customer service job interview

Vocabulário desta atividade

  • Thanks for coming in to talk about
  • Can you tell me about a time you helped someone solve a problem?
  • I listened carefully
  • How would you handle several customers at once?
  • I would greet everyone
  • let the others know I would be with them soon

Trecho

Steven

Good morning, Sienna. Thanks for coming in to talk about the customer service position.

Sienna

Good morning, Steven. Thank you for meeting with me.

Steven

Can you tell me about a time you helped someone solve a problem?

Sienna

At my last job, a visitor could not find a research station. I listened carefully, checked the map, and walked with her to the right building.

A atividade completa continua depois deste trecho.

O que você vai praticar

  • Áudio frase a frase
  • 8 falas para dizer em voz alta, com avaliação

Esta atividade completa faz parte do Premium. Entre para verificar seu acesso ou continue praticando gratuitamente com as sugestões abaixo.

Seu percurso de aprendizagem

Essas referências mostram o tema e a habilidade praticada nesta atividade.