A Careful Change of Plans

Tactful group chat negotiation

Вы научитесь: К концу этого задания вы сможете понимать, как выбор слов в групповом чате о изменённом плане показывает беспокойство, деликатность и готовность к компромиссу.

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A Careful Change of Plans

Tactful group chat negotiation

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Шаг 1 из 11

Перед чтением

Джордан должен отменить занятие по гончарному делу в субботу, и друзья Кейси и Сэм ищут решение в групповом чате.

Ключевые слова

throw a wrench in the plan: сорвать план, создать неожиданную проблему
come across as flaky: производить впечатление ненадёжного человека, который не выполняет обещания
meet you halfway: пойти навстречу, найти компромисс с вами
No hard feelings: Без обид

Текст · часть 1 из 4

Friday afternoon, Jordan messaged Casey and Sam in their group chat about Saturday's pottery class. “I hate to throw a wrench in the plan, but I just realized the new time conflicts with a family commitment. I can’t make the 2 p.m. session after all. I’m really sorry—I should have checked before we confirmed it.”

Вопросы

Вопрос 1:

Why does Jordan need to cancel the pottery class?

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Почему Джордан должен отменить занятие по гончарному делу?

The studio closed unexpectedly.

The new class time conflicts with a family commitment.

Jordan no longer wants to try pottery.

Jordan cannot afford the class fee.

Текст · часть 2 из 4

Casey replied almost immediately: “Ah, that’s rough. I already paid upfront, and I arranged transportation for both of us. Do you know whether the studio offers a refund?” Jordan checked the booking page and found that refunds were possible only if the spot was filled. “Could someone else cover my spot?” Jordan asked. “I’ll post in the neighborhood group if that helps.”

Вопросы

Вопрос 2:

Why is Casey concerned about the cancellation?

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Почему Кейси беспокоится из-за отмены?

Casey has already paid and arranged transportation.

Casey invited Maya instead.

Casey has to work during the class.

Casey owns the pottery studio.

Вопросы

Вопрос 3:

What condition does the studio set for a refund?

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Какое условие студия ставит для возврата денег?

Jordan must attend a later class.

Casey must cancel too.

The spot must be filled.

Maya must pay the studio directly.

Текст · часть 3 из 4

Sam suggested their coworker Maya, who had mentioned wanting to try pottery. Jordan still sounded uneasy: “I don’t want to come across as flaky, especially since you made arrangements around me. If Maya can’t go, I can meet you halfway and send you half the class fee tonight.” Casey answered, “That’s generous, but let’s not decide yet. If we find a substitute, you shouldn’t have to pay twice.”

Вопросы

Вопрос 4:

What does Jordan mean by “I don’t want to come across as flaky”?

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Что Джордан имеет в виду под фразой "I don't want to come across as flaky"?

Jordan does not want to seem unreliable.

Jordan does not want to sound angry.

Jordan does not understand the schedule.

Jordan does not like the proposed substitute.

Текст · часть 4 из 4

By evening, Maya had agreed to take Jordan’s place. Casey confirmed that the studio could transfer the reservation and that Maya would reimburse Jordan directly. Jordan sent Casey the updated details and thanked everyone for being flexible. Casey wrote, “No hard feelings—we found a solution, and I’m still looking forward to making a lopsided mug.” The plan was settled: Maya would attend, Casey would keep the transportation arrangement, and Jordan would step away without losing the whole fee.