The Ticket That No Longer Works

Casual ticket conversation

Vous allez apprendre: À la fin de cette activité, vous serez capable de comprendre un échange de messages sur le remboursement d'un billet de concert, d'identifier les options que les amis envisagent et d'écrire un message court et poli qui explique la situation et propose une solution juste.

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The Ticket That No Longer Works

Casual ticket conversation

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Avant de lire

Maya prévient Jordan qu'elle risque de ne pas pouvoir venir au concert, et ils discutent de ce qu'il faut faire du billet qu'elle ne va pas utiliser.

Qui parle

Maya: Maya, l'amie qui risque de ne pas pouvoir aller au concert
Jordan: Jordan, l'ami qui a acheté le billet et qui va gérer la situation

Mots clés

back out: se désister à la dernière minute
transfer the ticket: transférer le billet à quelqu'un d'autre
service fee: les frais de service prélevés par la billetterie
split the difference: partager la perte, chacun payant une partie
face value: la valeur nominale imprimée sur le billet

Texte · partie 1 sur 5

MayaHey, I’m really sorry, but I might have to back out of the concert at the last minute. My sister just told me she needs help moving that night. I know you bought the second ticket for me, so I don’t want you to be stuck with it.

Questions

Question 1 :

Why might Maya miss the concert?

Voir la traduction

Pourquoi Maya risque-t-elle de manquer le concert ?

She needs to help her sister move.

She forgot to buy the ticket.

She has to work at the venue.

She no longer likes the band.

Texte · partie 2 sur 5

JordanThat’s okay. The venue says we can transfer the ticket, although I’m not sure whether a buyer would pay the full price. We could ask around first, or you could request a refund if the show’s policy allows it. The problem is that they may keep the service fee.

Questions

Question 2 :

What does the venue allow the friends to do?

Voir la traduction

Qu'est-ce que la salle permet aux amis de faire ?

Change the concert date.

Transfer the ticket.

Exchange the ticket for merchandise.

Give the ticket to the band.

Questions

Question 3 :

What is one possible disadvantage of requesting a refund?

Voir la traduction

Quel est un inconvénient possible d'une demande de remboursement ?

The venue may keep the service fee.

Maya would have to buy two new tickets.

Jordan could not attend the concert.

The refund would arrive after the concert.

Texte · partie 3 sur 5

MayaI’d rather not make you handle everything, especially since I’m the one changing plans. If we can’t find someone who wants it, would you be open to splitting the difference? You could sell it below face value, and I’d cover half of what you lose. That seems fair to me.

Questions

Question 4 :

What solution does Maya suggest if they cannot find another buyer?

Voir la traduction

Quelle solution Maya propose-t-elle s'ils ne trouvent pas d'autre acheteur ?

Jordan should give the ticket away.

Maya should pay the full face value again.

They should split the financial difference.

They should cancel the concert.

Texte · partie 4 sur 5

JordanYes, that sounds reasonable. I’ll post it in our group chat tonight and see whether anyone is interested. If nobody responds, I’ll let you know before I list it online. Then we can decide how to make it right. Does that work for you?

Questions

Question 5 :

What will Jordan do first?

Voir la traduction

Que va faire Jordan en premier ?

Request a refund immediately.

Post the ticket in their group chat.

Sell the ticket at the venue.

Ask Maya to attend anyway.

Texte · partie 5 sur 5

MayaIt does, and thanks for being flexible. I can also ask around at work, so you won’t have to do all the searching. No pressure if you’d rather request the refund first; just tell me what you prefer, and I’ll cover the fee.